SHOCKING SERVICE ON A BUSINESS CONTRACT

I ordered a Huwawei LTE for our Business in Mouille Point from Telkom Mobile and was told that the connection in the area was excellent.<br> THREE WEEKS LATER, after constant hassling, I received it and was told by an employee that it had been sitting in the stock room for over 2 weeks.<br> When I plugged the device in the speed was 0.91mbps. So I went back to the store to question this, and was told that a technician would come out and install a complimentary booster.<br> It has now been THREE weeks since then (TOTAL 6 WEEKS) and no one has called or responded, even after I have been into the store twice a day for the last 3 weeks.<br> I asked an employee at the store what my next step would be, his response: All you can do now is cancel your contract\.<br> <br> PLEASE can I receive some sort of feedback on this!<br> I am BEYOND FRUSTRATED!"