SHOCKING SERVICE - Non Existent!!!

I seriously wish there was a 0 Star rating available!!!

I have just performed an upgrade with Telkom, I was given instructions on what to do once I obtained notification that the account is active.

I have just spent 35mins being thrown from department to department, then told to call the main Telkom line for the activation to take place.

I am really frustrated, but do that as instructed, ONLY to be told thereafter, that they cannot do it from their side, "I have to go into a Telkom Store"...SERIOULSY!!!

Now my parents are without internet and Telkom do absolutely 0 = ****** All, to even assist, and in saying that, I mean the Floor Manager who the Call Consultant referred to whilst I'm on the line with them...why are they even seen as Floor Managers if they can't assist?

SHOCKING is all that I have to say...there is a VERY GOOD POSSIBILITY that I will be leaving Telkom, seeing I have supported you for so long, but nobody even lifts a finger to support me when in need!!!