WJ
Warren J

1 reviews | Active since Apr 2018

27 Jun 2018, 12:04

Shocking service never ends with Telkom.

Poor poor customer service continues. I can't get onto the live chat service. It just connects and nothing happens. I tried emailing, no one replies to my emails.

I try calling, I get routed to Durban branch and still wait.

Telkom does not want to help their customers.

I try paying on their app 5 times! It says authorisation failed. Which lead me to paying late.

Still they cannot apologise or attempt to help me with my ongoing issues with them.

I can't believe how they treat their customers

0
Replies (0)