DS
Dion S

1 reviews | Active since Jul 2016

06 Jul 2016, 13:31

Shocking Service levels from Telkom

<p>After been upgraded by a clever telesales agent on the renewal of my LTE mobile data package some 4 months ago, at double the price, I have subsequently had no use of the 4G device or any data service due to non coverage in the area. This was sold to me under false pretenses. After 4 months of trying to get some technical support from Telkom to no avail, I was informed that the only way to cancel was via aTelkom shop. This I did on 25 May 2016. After been informed that the cancelation takes 21 working days, I am still paying my monthly paymenty with no signs of af any activity from our national fixed line operator.</p> <p> </p> <p>Their recorded telephone system calls me a valued client. Its such a pty I dont get treted as one.</p> <p> </p> <p>Shocking..............................</p>

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