KC
Kevin C
1 reviews | Active since Mar 2015
25 Mar 2015, 15:19
Shocking service left me with no phone or internet
Moved into a new house and paid for a new phone line and internet connection to replace the previous owner's line, which was working fine. Telkom failed to show up on two occasions to install it even after sending SMSs on the days saying \technician dispatched."On the third occasion"
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Replies (1)
Telkom's replyOfficial
25 Mar 2015, 16:35Hello Kevc35,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98908.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98908.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply25 Mar 2015, 16:35
Official
Hello Kevc35,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98908.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98908.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team