Shocking Service from Telkom's Disputes and Billing

At the beginning of the year Telkom's Debt order never went through on my account even though the funds was in the bank. We called to inform them and explained to them that this is not our fault and having to pay such a high penalty for something that we are not at fault for is not fair at all. They said they will send this through to the Disputes department and someone will get back to us between 7-14 working days. They never called us back and then we got the next bill which was higher than the last. This happened for months of logging disputes and they say someone will get back to us and in the mean time the bill keeps getting higher.

Eventually we decided to transfer the account to my fiances name as he is with a different bank and he has never had problems with debt orders going off and so far all Telkom debt's have gone off correctly.

Still to this day I am still being harassed with Sms's on a daily basis that i must pay the bills and It is still getting higher and higher and they dispute department has still not to this day picked up the phone to try and call me.

At this point I am not going to pay anything as nothing has been done from telkom side even with disputes that have been logged. This has been a real stress with telkom.

If someone at Telkom is reading this then please raise or help this issue

Dispute Numbers are as follows: ********** 1 ********** 1 ********** 4 ********** 4