Shocking service from Telkom - Telephone line down for more than 2 weeks

<p>After reporting a fault on 16 May that my telephone line was dead but internet working I was given a fault number 43CWK170516. By Friday I got a message that it had been handed to the technicians. After numerous calls from my cellphone with no progress, I get a message that the fault had been corrected on Monday 30th - STILL NOT WORKING! I call again, given new fault number 185CWK300516. Call again on Tuesday and Wednesday begging for a technician to come out to fix the line as I work from home and am losing business by the day. STILL NO RESPONSE FROM ANY TECHNICIAN. This is unacceptable and who is going to pay for all the cellphone calls made and the inevitable phone bill from Telkom with no service.</p>