SHOCKING SERVICE FROM TELKOM MOBILE

I HAVE BEEN WAITING 13 DAYS TO GET FEEDBACK FROM TELKOM MOBILE WITH REGARDS TO A MASSIVE DATA QUERY ON THEIR NETWORK.<br> <br> I HAVE BEEN SHUNTED FROM PILLAR TO POST AND AM STILL NOWHERE CLOSER TO GETTING TO THE SOURCE OF THE PROBLEM.<br> AFTER 19 PHONE CALLS AND A TOTAL OF 3.26 HOURS ON THE PHONE TRYING TO FIND OUT WHAT THE STATUS IS ON MY ACCOUNT - I AM STILL NOWHERE !!!<br> <br> I AM DISGUSTED AT THE PATHETIC SERVICE OR LACK OF THAT I HAVE RECEIVED FROM THEM AND WOULD SUGGEST THAT ANYONE USING THEIR MOBILE DATA SERVICE - CANCEL AND LOOK FOR AN ALTERNATIVE DATA PROVIDER AS THEY SUCK COMPLETELY.