Shocking Service from Telkom Business

<p>Since the storm on the 9th November 2016 we have not had working phone lines. We reported this on the 10th November (90ari101116) and to this day it is still pending to be fixed?! We then further reported our other lines (85bri161116 and 86bri161116). The amount of calls made to Telkom from all of us in the office to follow up on getting an update on our faults reported has been dismal as no one can help you in the call centre and all they keep doing is escalating each time we call. To who ever this escalation is going doesnt seem to bothered to help a BUSINESS out with not having working phones for 4 WEEKS now, how are we supposed to run our business?? How ridiculous is this. We were then put in touch with our service advisor who now has decided to ignore our phone calls since she cannot help us, soo much for customer service. The Faults department manager is still trying to get an area supervisor to assist us, still no luck there. Come on Telkom this is just ridiculous, what in the world are you doing to your customers. This is shocking service.</p>