Shocking service from Telkom AGAIN - Lies/*****...

Item: Telkom
Rating: 2
Author: Jacquelyn H

Reported my ADSL line fault on the 17th was told it's a Telkom problem and will be repaired in 48 hours by a Technician. Having heard nothing from Telkom and having escalated the problem, I call again on the 21st to be told it will now take 7 to 14 working days. Pathetic service, false advertising, and lies - shocking !!!! And they expect me to just carry on paying but I have no access to anything. So lets call it ***** too !!!!

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Replies (1)

Telkom's replyOfficial

21 Dec 2015, 11:22

Hello AmJax,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM180146

Regards
Narriman
Telkom Social Media Team

Telkom's reply21 Dec 2015, 11:22

Official