Shocking service from Telkom

We have not had phone lines in months, due to a Telkom cable theft. it is not the first time either. It always takes far too long for Telkom to come out and repair/replace cables.<br> A lady came to see us a few weeks ago, saying because there has been a bad experience with cable theft in the area, they want to offer us a wi fi modem. <br> We have not heard anything again.<br> Now I get a letter of demand in the post, for a Telkom bill... <br> We have not had phone lines/internet or anything for months, so how an I have a bill? I cant phone Telkom as I have no phone lines. I have been in to Kenilworth centre branch, they say they cant help me.<br> how can I pay a bill for something I have not received? when will Telkom sort this problem out. it has taken months, and nothing has been sorted out, I am going in circles. <br> I tried the Telkom web chat, they cut me off! I am getting very annoyed with this shocking service