SHOCKING SERVICE FROM TELKOM

SHOCKING SERVICE. Telkom is the most frustrating organisation ! All their staff work from home. No manager or supervisors available to call you back. We are a business operating in Johannesburg. This is the THIRD day that we have no phone lines and no internet. Since Friday, our offices have spoken to Mokgadi twice, Lati twice, Mpho twice and Skumbuzo. Despite 4 "escalations" and being told twice by Lati that a technician was dispatched yesterday and today at 9.15am, and that an sms would be sent through, nothing has happened. Lati advised this morning that we would be up and running within 2 hours. He now denies telling us this. We are now told by Mpho, once again that the matter has been escalated and they are still waiting for a technician to be dispatched. We will looking at other more competent and efficient service providers. Mpho advised us that she would get the manage to call - well, obviously still nothing.........

Lies, Lies and more lies.......These calls were all made to 10217 as their system was "offline".