Shocking service from Telkom

<p>We are a tourism business in the harbour in Hout Bay and have been without a phone line for 2 weeks. Last week we lost our internet as well. We have logged a fault with telkom and called to follow up everyday, sometimes twice a day and they still have not sent a technician out to sort the problem nor will they commit to a date for resolving the issue. Our business is heavily reliant on our ability to communicate with tourists and tour operators via telephone and email and as such is severly handicapped by the inability of telkom to remedy the fault. We are finding it exceedingly difficult to deal with people that clearly do not care how there failure to provide a service affects our business.</p>