Shocking service from Telkom!!!

<p>Dear Madam/Sir</p> <p>Can you please fire your consultant who cancel my adsl Line.</p> <p>Clearly this consultant from your cancelation departmant has got no knowlange about what is he/she doing?</p> <p> Date of 6/12/2016 i have sent to cancelation department of telkom for my SOFT CAB 50gb ONLY.Email recived by ********** i filled cancelation form and i HAVE CLEARLY INDICATED DO NOT CANCEL MY ALL PRODUCT.I JUST WANTED TO CANCEL MY TELKOM 50 GB SOFT CAB.that is it.i want to keep my analog line+adsl with telkom but i want to get my data from another ISP who offers me data deal !</p> <p> Yesterday What telkom did? They canceled my ADSL line and leave my analog line and my softcab 50 in my account?I just want to ask your consultant:What must i do with 50gb softcab data without adsl line?..is it logical to you????</p> <p> CAN SOMEONE PLEASE HELP ME URGENTLY.PLEASE....I want my 10MB/S ADSL LINE RE-ACTIVATE ASAP.I am sitting with no internet.please can someone help me urgentyly?Many Thanks in advance</p>