Shocking Service From Telkom

<p>Last Monday (5 Dec) I registered a fault with Telkom, telephone line dead and no ADSL or internet connection. I got one confirmation SMS to say my fault was registered and I received a reference number. I have called every day, up to 6 - 10 times a day, even managed to get the fault escalated, and received an escalation number. The manager Trudy, that the fault was escalated to, has not bothered to do anything at all. No calls, no feedback, nothing. It's impossible to get any assistance at all. Each time I get a different callcentre agent with a different story. I cannot believe Telkom are even still in business. 7 days no telephone no internet access. I have had to buy data via my cellphone.</p>