Shocking service

I moved to a new house in December last year. The previous owner was using Telkom Fibre and we decided the easiest thing was to transfer the account in my name. What a mistake!! End of March and it still has not been done (they said it would take a couple of weeks max). We have now cancelled the account of course. They didn't even care! In fact, the Telkom employees said it would be easier to cancel. You know a company is BAD when their own employees suggest you should rather go somewhere else...