Shocking Service Delivery

Disgusting service from Telkom! We are a property management company, and all we are trying to do, is change the contact details of the Telkom account for our scheme, so that the invoice now comes to ourselves. We have provided all the necessary documentation and this has been going on since 03rd July 2019. When you phone in to follow up, it feels like you are being interrogated by the FBI! But they still do not do what we ask. Nomfundo Chamane and Wayne Geswindt just ignore our emails. One wonders what lengths you need to go to in order to elicit some kind of response or assistance! Shocking! Seems that they really could no care! Really useless!