rS
rosemary S

1 reviews | Active since Mar 2009

13 Jun 2016, 15:08

SHOCKING SERVICE - BULLYING BY THE CHAT EMPLOYEES AND THREATENED BECAUSE I WANTED TO SPEAK TO SUPERVISOR.

<p>THEY ARE COMPLETELY UNABLE TO HAVE A CONVERSATION AND THIS ONE KEPT ON WANTING ME TO GO TO MTN HAVE NO IDEA BECAUSE I HAVE TWO SIMS WITH TELKOM I HAVE SPOKEN TO TEBOGO AND OSCAR. OSCAR DID NOT</p> <p>SOLVE MY QUESTIONS COULD NOT SOLVE MY QUESTIONS AND LOGGED OFF WITHOUT MY PERMISSION.TEBOGO THREATENED ME AND WAS TELLING ME WHAT I SHOULD DO. NOT HELPING THE SITUATION WHERE I CANNOT USE THE CREDIT ON MY SIM FOR CALLS - GET A MESSAGE HAVE NO CREDIT - CANNOT SEE MY USAGE OF DATA ON A 24 MONTH CONTRACT, AND GET TOLD TO LOG ONTO MTN???????? SPENT A HOUR ON MY DATA AND GOT NOTHING.</p>

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Replies (1)
Telkom
Telkom's reply13 Jun 2016, 16:50
Official

Good day

Thank you for making contact with us. Please be assured that this matter will be addressed and feedback will be provided.

Your reference: AI **********

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team