1 reviews | Active since Mar 2009
SHOCKING SERVICE - BULLYING BY THE CHAT EMPLOYEES AND THREATENED BECAUSE I WANTED TO SPEAK TO SUPERVISOR.
<p>THEY ARE COMPLETELY UNABLE TO HAVE A CONVERSATION AND THIS ONE KEPT ON WANTING ME TO GO TO MTN HAVE NO IDEA BECAUSE I HAVE TWO SIMS WITH TELKOM I HAVE SPOKEN TO TEBOGO AND OSCAR. OSCAR DID NOT</p> <p>SOLVE MY QUESTIONS COULD NOT SOLVE MY QUESTIONS AND LOGGED OFF WITHOUT MY PERMISSION.TEBOGO THREATENED ME AND WAS TELLING ME WHAT I SHOULD DO. NOT HELPING THE SITUATION WHERE I CANNOT USE THE CREDIT ON MY SIM FOR CALLS - GET A MESSAGE HAVE NO CREDIT - CANNOT SEE MY USAGE OF DATA ON A 24 MONTH CONTRACT, AND GET TOLD TO LOG ONTO MTN???????? SPENT A HOUR ON MY DATA AND GOT NOTHING.</p>
Good day
Thank you for making contact with us. Please be assured that this matter will be addressed and feedback will be provided.
Your reference: AI **********
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day
Thank you for making contact with us. Please be assured that this matter will be addressed and feedback will be provided.
Your reference: AI **********
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
