JC
Jose C
1 reviews | Active since May 2015
27 May 2015, 18:28
Shocking Service and Organisation
Shocking Service and Organisation<br> <br> I cancelled my out of contract mobile data on the 26/03/15 Case: ***3 in store as instructed by the call centre. I tried via they the call centre but they said it could only be done in store to which I comp****.<br> <br> Gladys in Eastgate Bedfordview did her job and was very helpful. From there the organisation and structure are an embarrassment for the leading telecommunication company in RSA.<br> <br> Since the 26/03/15 I was debited R300 without using any data. My account apparently was only cancelled on the 11th May so going to be debited another R300 without using any data.<br> <br> Steer clear from 8ta!!!<br>
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Replies (1)Telkom's replyOfficial
27 May 2015, 18:40Hello nunzpa,
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply27 May 2015, 18:40
Official
Hello nunzpa,
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
