JC
Jose C

1 reviews | Active since May 2015

27 May 2015, 18:28

Shocking Service and Organisation

Shocking Service and Organisation<br> <br> I cancelled my out of contract mobile data on the 26/03/15 Case: ***3 in store as instructed by the call centre. I tried via they the call centre but they said it could only be done in store to which I comp****.<br> <br> Gladys in Eastgate Bedfordview did her job and was very helpful. From there the organisation and structure are an embarrassment for the leading telecommunication company in RSA.<br> <br> Since the 26/03/15 I was debited R300 without using any data. My account apparently was only cancelled on the 11th May so going to be debited another R300 without using any data.<br> <br> Steer clear from 8ta!!!<br>

0
Replies (1)
Telkom
Telkom's reply27 May 2015, 18:40
Official
Hello nunzpa,

Thank you for making contact with us.

Kindly note that this matter is currently being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team