SHOCKING SERVICE AND ASSISTANCE

This is now the 3rd month that I am having the same problem with Telkom Mobile.<br> <br> They transferred my internet contract to an unlimited contract and the contract amount is R1599 per month. I previously had a 30gb capped internet contract.<br> <br> End of March 2015 a debit order for R3050.50 was taken of our account. On 30 April 2015 a debit order for R2940.10 was taken off our account. I then reversed this and raised a dispute with Telkom Mall @Reds who assured me that it will be attended to. On the 21st of May 2015 our service was disconnected and I had to pay this amount before we had service again. I was then invoiced at the end of May 2015 for an amount of R3198 which is double the amount that we are supposed to pay. Again I addressed it with the Mall@Reds branch who has still not provided me with any further feedback since 2 June 2015. Today a debit order of R3198 was taken off again... I am going to reverse same again as Telkom is taking money not own to them, if my service gets disconnected I will obtain legal advice against Telkom.<br> <br> I am sick and tired of this. No one is taking my matter as urgent and I just have to keep on paying.<br> BST Properties Telkom Mobile Account ***<br>