Shocking service. Account cancelled and I'm still being billed!!

<p>On 15 Dec 2016, I logged a fault on the landline. After more than 6 weeks of trying to get a technician to come resolve the fault, I cancelled the line. Now I am still being billed even though the account is cancelled. The dispute was rejected because "the fault is not resolved". One branch of Tlekom can't seem to speak to another. Shocking service all round. </p> <p>Telkom - if you are reading this, the dispute ref is ********** 1 - pleeeeeeeeeeeeeeeeeeeeeeeeeeeeease resolve and credit the amounts charged for a service I didnlt receive. I can't keep calling the call centre to wait for ore than 15 minutes to speak to an operator. </p>