JM
Jabu M

1 reviews | Active since Oct 2013

31 Oct 2022, 09:03

Shocking service

I am so disappointed at the manner in which the consultants at Centurion Telkom branch (upper level by game) treated my partner and I on Saturday 29/10/2022. We walked into the store and there been someone in front of us that was immediately attended. We wanted to buy the month to month 80GB Sim only data. No one attended to us and there was one consult and chatting to another one on the till. After some time a family walked in and the consultant that had been casually chatting to his cashier colleague jumped to greet them at the door and offered assistance. We looked at each in shocked and just walked out the shop. Telkom needs to do better in training their staff not to disrespect or undermine people by discriminating them and weighing just because they think they don't have money or are not worth their time. Everyone is a potential customer.

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