1 reviews | Active since Sept 2012
SHOCKING SERVICE!!!!
<p>AS ONE OF THE MAJOR TELEPHONE PROVIDERS, I AM ASHAMED TO EVEN HAVE A PRODUCT WITH TELKOM. THEIR STAFF ARE INCAPABLE OF DOING THEIR JOBS. I EVENTUALLY MANAGED TO GET A CALL LOGGED FOR A TECHNICIAN TO SORT OUT MY LANDLINE ON THE 17 NOV , UPUNTIL TODAY NOTHING HAS BEEN DONE. EACH TIME I CALL I GET A DIFFERENT STORY FROM THE CALL CENTRE AGENYS, EITHER THAT THERE HAS BEEN A TECHNICIAN ASSIGNED WHO WILL CALL ME BACK, OR THAT NO TECHNICIAN HAS BEEN ASSIGNED AND SO IT CONTINUES....... I CANNOT SPEAK TO A MANAGER SINCE THEY ARE "ON TEA BREAK" OR NOT AVAILABLE !!! REF NUMBER 772CRK171116 IF THERE WAS ANOTHER SERVICE PROVIDER OTHER THAN NEOTEL, I WOULD DEFINITLEY RECOMMEND, BUT TELKOM SERVICE SUCKS !!!! DISGUSTING!!!!</p>
