Shocking service
<p>Dear Telkom Mobile</p> <p>On 9 June 2016 I emailed you requesting that my contract be cancelled. Between then and today, 1 November 2016, you are STILL debiting my account, even though I have phoned on numerous ocassions, spoken to various people and received numerous reference numbers. My last conversation was with someone in your billing department who assured me I would be refunded. Your service is unprossional and very frustrating. In actual fact it is simply shocking!! Jacqui Flint</p>
HI jacqui-bowman-flint
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI jacqui-bowman-flint
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,