MK
Miro K
1 reviews | Active since Sept 2009
25 Mar 2015, 16:13
Shocking Service
Internet went down 5 days ago . Phoned Telkom every day , waiting 35 min to 1 hr and 25 min and a technician was in my house .Still no internet. Spoke to support last night , the fault was escalated for second time , someone was to call me. This morning received sms \ Services Restored "how in hell. Phoned 10210 now "
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Replies (1)
Telkom's replyOfficial
25 Mar 2015, 16:42Hello reality,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98915.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98915.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply25 Mar 2015, 16:42
Official
Hello reality,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98915.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98915.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,