LS
Lynn S

1 reviews | Active since May 2015

06 Oct 2016, 06:41

Shocking Service

<p>I have been trying for more thana year now to get back to the situation where I can view my bill indetail on line. I have called and emailed and caled again. Not one person has resolved this for me. I then asked to be emailed my detailed account each month as I gave up on getting the information myself. They told me more than once on the phone that I will now get my account every month. NOT ONE ACCOUNT RECEIVED! I have been guessing the amount and probably overpaying each month so I am being the decent citizen.</p> <p>Telkom - how do you plan to fix this?</p>

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Replies (1)
Telkom
Telkom's reply06 Oct 2016, 11:58
Official

Hi Holmes93

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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keagan
Telkom Social Media Team

Best regards,