Shocking service
<p>On 25/07 while in the Telkom branch at Blueroute mall I app**** for an uncapped data line as well as a telephone line. I am a current Telkom customer and did not have any issues prior to this so thought I would open up another account with them.</p> <p> </p> <p>While in store the sales consultant assured me that because I did not have my ID on me I could email her my ID and she would attach it to me application (her email is ********** <p> </p> <p>I waited a full TWO months with nobody from Telkom contacting me via SMS/email or a call.</p> <p>I couldn't understand how a company could treat a prospective customer like this so I took to Twitter to sort this out. That has not even worked as I get the same generic response that they will provide feedback. That was a week ago and still no feedback!</p> <p> </p> <p>I do not want to be Telkom customer ever again! The sad thing is I still need to get a telephone line through them (praying to the man above this will happen before Christmas). Telkom get your act together this is just appalling customer service.</p>