KM
Keri M

1 reviews | Active since Jul 2016

15 Sept 2016, 10:41

Shocking Service

<p>Originally reported through Afrihost on the 6th September. <br />We have since been following up with Telkom directly. They indicated that it had been restored. When we noticed that the line was still not working, we contacted them again. They then indicated that the problem had been allocated to a technician and to date, there has been no techinician, nor any further feedback from Telkom. As this is a business ADSL line, it is SHOCKING that Telkom can take so long to repair. We are losing business DAILY due to their shoddy service!!</p>

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Replies (1)
Telkom
Telkom's reply15 Sept 2016, 14:58
Official

Hello KeriM

As per our email correspondence, the fault has been escalated for urgent assistance.


Regards
Noleen
Telkom Social Media Team

Best regards,