GM
Gregory M
1 reviews | Active since Sept 2016
04 Sept 2016, 14:01
Shocking service
<p>Reported my dead line almost 4 weeks ago. Still no sign of anyone attending to this fault report. 1059crk160816. No internet no telephone line and I don't see why I should pay this account for no service. Call center just escalates but no one calls</p>
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Replies (2)
Telkom's replyOfficial
04 Sept 2016, 14:16Hi Gregory,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply04 Sept 2016, 14:16
Official
Hi Gregory,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
GM
Gregory M's updateReviewer Update
06 Sept 2016, 22:03There has still been no communication from Telkom!!!!!!!!!! CAN SOMEONE PLEASE CONFIRM WHEN THIS IS GOING TO BE SORTED OUT!!!!! IT'S COSTING ME MORE MONEY HAVING TO PAY FOR ADDITIONAL INTERNET WHEN I HAVE NOT BEEN ABLE TO ACCESS MY INTERNET VIA MY SERVICE PROVIDER!!!! IT'S BEEN ALMOST A MONTH NOW
GM
Gregory M's update06 Sept 2016, 22:03
Reviewer Update
There has still been no communication from Telkom!!!!!!!!!! CAN SOMEONE PLEASE CONFIRM WHEN THIS IS GOING TO BE SORTED OUT!!!!! IT'S COSTING ME MORE MONEY HAVING TO PAY FOR ADDITIONAL INTERNET WHEN I HAVE NOT BEEN ABLE TO ACCESS MY INTERNET VIA MY SERVICE PROVIDER!!!! IT'S BEEN ALMOST A MONTH NOW