Shocking service
<p>Ihave not had my telkom line and ADSL since the end of June with Telkom and I run a business. I had the same issue in may 2016 for 3 weeks which they fixed. I have had over 10 technicians come to try sort it out that mostly were outsourced and said that they have been saying from the start that is a cable fault and they tell me that they are esculating but nothing has been sorted out.</p> <p> </p> <p>I am getting build for my line rental, ADSL, yello Pages, etc but no one can call me and I am losing business s as my landline is on my yellow pages. my bill is the same yet i have no services and ontop of that paying for my mweb internet which i have not been able to use for 2 months. I am beyound desperate as no one can call me and i am paying for a number to be advertised and i cannot even forward the call as the line is dead. my bill should be zero and i have to call and request the credits and i get told check your next statement and theres nothing and my bill is the same.</p> <p> </p> <p>this is just so bad and i have had to keep buying data on my table to create a hotspot to run a business. no money back for that eitther as its not Vodacoms fault.</p> <p> </p> <p>This is just such poor service and I want to find another option where i can keep my landline number and move.</p> <p> </p> <p>please can someone hear me at telkom and sort out my credit of the zero service and get me up and running asap.</p>
Hello adele-wint
We sorry for the inconvenience caused.
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello adele-wint
We sorry for the inconvenience caused.
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
I have called so many times but have found a reference number 260CNK300616
I have called so many times but have found a reference number 260CNK300616
i have had no ADSL and a cross line and now no phone line since the 21st of october. its a bulk fault and its just not good for my business. no one can say when it will be restored but was meant to be over the weekend.
i have had no ADSL and a cross line and now no phone line since the 21st of october. its a bulk fault and its just not good for my business. no one can say when it will be restored but was meant to be over the weekend.
