Shocking service

Item: Telkom
Rating: 1
Author: Richard V

<p>I took a contract over the phone. Asked for a smart plan 50 for R129 pm. My bill comes they overcharged me. I called the call center after three hours on the phone they confirm to me in am email they put me on a smart plan 100 in error thier mistake wrong contract. They will fix it. Just received another bill second month. Now for R197. When am going to get my refund when is this mess going to sorted out. The cell number ********** 106 on contract</p>

Helpful (0)

Replies (3)

Richard V's updateReviewer Update

10 Jul 2016, 08:55

Please get back to me I have still had no fedback.

Richard V's update10 Jul 2016, 08:55

Reviewer Update

Please get back to me I have still had no fedback.

Richard V's updateReviewer Update

11 Dec 2016, 21:33

i had to go i and sort this mess out myself. Eventually found a lady that knew what was to do thanks for nothing.

SHOCKING CUSTOMER CARE

Richard V's update11 Dec 2016, 21:33

Reviewer Update

i had to go i and sort this mess out myself. Eventually found a lady that knew what was to do thanks for nothing.

SHOCKING CUSTOMER CARE

Richard V's updateReviewer Update

12 Dec 2016, 18:48

Not even a word back from Telkom

Richard V's update12 Dec 2016, 18:48

Reviewer Update

Not even a word back from Telkom