Shocking service

<p>I am shocked by the service received. &nbsp;a call was logged on Wednesday, 4 May 2016 on behalf of my mom who is a pensioner. she tried numerous times the previous week,phoning Telkom, but after holding 20 - 30 minutes, were time and time cut off!! She does not have a computer, therefore i logged the call via Telkom's website. &nbsp;I was horrified when i was informed on Thursday that the fault log has been handed over to another technician as the first technicial was not qualified enough!!..to sort out a faint line!).. Still nobody has contacted us.</p> <p>&nbsp;</p>