Shocking service

<br> Went there in Feb to close my line as I was moving spoke to a tall black gentleman who worked behimd the mobile counter Filled in all the paperwork and they took a copy of my ID.<br> Went back a few weeks later to confirm amd the lady said it was processed and my line was canceled<br> Just got slapped with a bill.<br> Then husband and I went to open a new line with the same gentleman at Hillcrest Branch for our new flat and asked if there are any hidden charges and we were told \no\"<br> Just got slapped with a bill of R900 for installation charges included in our bill.<br> So when my husband phoned to ask WHAT THE HELL IS GOING ON... they informed him that they never recieved the cancellation documents, funny how they quickly recieved the new account docs but not my cancellation.<br> <br> Please note that I will not be paying for my old line *** as I was informed it was closed when I returned the second time. <br> This gentle man also knew very little about the cost involved in the products. He really needs more training"