DK
Dennis K
1 reviews | Active since Jul 2011
07 Mar 2016, 11:27
Shocking Service
Today, Monday the 7th of March I have found out that all 5 of our Telkom landlines in the office are out of order.<br> I have tried to call Business Customer Care line hoping that someone could put call forwarding on the main landline to my cellphone so my clients could call in.<br> That is too complicated to understand for Telkom Call Centre employees. After about an hour on a phone I was transferred to 3 different agents who could not assist me at all.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Mar 2016, 14:08Hello Russkie,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM209626
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM209626
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Mar 2016, 14:08
Official
Hello Russkie,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM209626
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM209626
Regards
Luleka
Telkom Social Media Team