Shocking Service

HI Jody Harris and all of the other Telkom Staff.<br> I cant believe that i an having to contact you guys again because of over billing me. <br> From my many calls and emails and visits to the stores and for January 2016 and February 2016 i have been charged and over-billed for a service that i have not used. <br> My Account was NOT in use from Oct 2015 to 19th Jan 2016,<br> therefore i will not accept being charged a cent for an error cause by yourselves incorrectly charging our account, suspending the line and then still charging me every month for all the services! <br> All i owe Telkom is the 499.00 all-inclusive fee what i agreed upon for the usage when my line was reconnected from 19 Jan 2016 - 15 Feb 2016( ONE MONTHS USE) <br> I emailed a cancellation letter ( TO CANCEL ALL MY DATA AND MY ADSL LINE) on the 1st, 15th and 22nd of Feb 2016 and have not heard anything from anyone since and you were all cc in the mail. <br> <br> Your service just seems to get worse and worse. <br>