jF
jade F
1 reviews | Active since Mar 2015
02 Mar 2015, 13:03
Shocking Service
Good Day <br> My device went in for repairs 4/2/15 as it was 2weeks old and it kept freezing.<br> I was advised by Halima and Shaheed @ the Cavendish branch that it will take 3weeks for the device to be returned to me.<br> I had to phone them for feedback 4 weeks later, to find out that the device is still at the store and never went for repairs.<br> I am disgusted by the service I'm receiving and I will be putting this on \HelloPeter"<br> I will not wait for another 3 weeks for the device as you want your payments on time I want a New device as I originally paid for one and clearly didn't get what I paid for.<br> Jade Fahrenfort <br> ***<br> """
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Replies (1)Telkom's replyOfficial
02 Mar 2015, 17:27Hello jadefahrenfort,
Thank you for making contact with us.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Reference SM93334
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Reference SM93334
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply02 Mar 2015, 17:27
Official
Hello jadefahrenfort,
Thank you for making contact with us.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Reference SM93334
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Reference SM93334
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
