Shocking Service

After applying for a new telephone line early in January and being promised a call from a technical within the week, i've had no response. I've tried calling the telkom customer care helpline multiple times, to either have the call disconnect or being transferred to irrelevant departments after speaking to a consultant. I've tried going into telkom stores only to be told that they are not able to assist.<br> <br> This is really frustrating. At this point I will actually recommend people to use any alternate telecoms solution and steer clear of telkom. It must be one of the most frustrating companies to deal with. I've never seen such reluctance to assist in a customer query to date.