Shocking Service

App**** for 2 Simple 3 packages on the 4 Feb and was told installation would be done 10-15 days later.<br> Till today nothing has been done. When I call to follow up, get given end of March for the one and cant be told when the other will be installed as there is some fault that needed to be sorted out first. I feel this is crazy and really bad service when you are informed of an installation date then no-one comes on the date neither are we informed about any faults that land line cant be installed yet due to what ever other problems. I also cant understand what the problem is as the previous owners of the house had a landline that worked so cant see what the fault that needs to be sorted is, or why it is taking so long.<br> <br> Reference for one of the 2 installations CM***