Shocking Service

Order Number ***A other ref SM184882. This line has still not been transferred and nobody can give me answer on when it is going to be done. Every person I speak to tries to spin a different story it is just pathetic. I am still waiting for a manager to phone me. I finally received a call from the section that look after complaints on this site today considering that my first complaint on this site re this matter was on the 8th of January it is a poor effort. Further more they phoned but could not shed any further light on when this line is actually going to be installed why they even bothered after all this time with no solution is beyond me. Instead of saying sorry as another pathetic reply to this post actually get a senior manager to call me and resolve this issue or maybe it would be better to get radio 567/702 to get a senior manager on the radio to answer to how poor telkoms service is.