DG
Deloshnie G
1 reviews | Active since Mar 2009
07 Jan 2016, 19:07
Shocking service!
Hi,<br> <br> I was sent confirmation on Saturday 2/01/2016 to make arrangements to be home for the movement of my line on 05/01/16 line and some one MUST be home between 8am - 4pm, technician was at my premises on 5/01/16 at 8, looked around our premises and left! No word what so ever! I have called and called and called and wasted my time with the same feedback - this has been escalated and you should be contacted... 3 days later and i am still waiting! Why do you guys never keep to your SCHEDULED appointments yet i had to take leave just for no reason! No one can give me feedback or WHY your technician after 3 days has still not returned to install the line????!!!
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Telkom's replyOfficial
08 Jan 2016, 10:01Hello deloshni,
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Jan 2016, 10:01
Official
Hello deloshni,
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,