Shocking service

Yesterday I had my last straw with telkom. I am currently having to use my phone to type this complaint.<br> I have been calling Telkom for the past 3 days with no answer. It keeps saying there seems to be a problem hold for the next available consultant, plays music and after 15min the line goes dead.<br> Yesterday someone finally answered on the 3rd try After holding for 20minutes on the phone. We did a port recreate with no success. The line is on for 30 seconds and cuts again. After being on the phone with Thabiso for an hour he transferred me to business. Holding again for 34minutes this time Umesh answered at 13.34 and wanted to do the port recreate again. At this point I could not wait any longer and eplained to him that we have already done this then asked that he sends out a technician. He said he has to tell me about the unneccesary call out fee, to which I responded I am aware of the conditions to please just send someone. His response was to hang up on me. I have since been trying all day yesterday to call again. I have sent a text lodging the fault, no responce and I am still without internet for the past 3 days. I cannot run a business like this. What do you propose I do?