shocking service

After listening to a guest from telkom on 702, I decided to have an adsl line installed, my modem arrived I had trouble setting it up. Eventually it worked for 5 days. Then on 5th November had no internet, phoned telkom twice a day. Handed my modem back to telkom greenstone branch on the 12th. The staff member then cancelled my phone line and adsl line, she was so obnoxious im sure she did it on purpose. I had to request a new line. Went back to telkom asked for the store manager, was told he was not in. I was then helped by a wonderful lady, she told me that the manager was us just did not want to deal with customers. The obnoxious lady was there as well, banging her stapler around. Think the manager and herself should not be in thoes positions. Today I was told my account has been suspended! I have a credit balance. Then was told the order has to be released today is the 29th still no phone, telkom employ prople who have no clue what they are doing. Dont be fooled by their advertising. They should send money on employing correct staff, not on advertising maybe they would have less problems