Shocking Service

I have been waiting 6 weeks for the installation of my line (not a new installation - we moved home). Stll no lines installed. I run a business from home so this has had a huge impact on that !<br> <br> 6 weeks of mess ups, complete lack of communication and dealing with ineffectual individuals in the Telkom call centre. Holding for 40 mins (yes, more than once) only to be cut off when transferring the call to someone else (passing the buck !!!)<br> <br> It is shocking that any service provider would provide their client with this type of service. It's clear there are issues within Telkom as one department has absolutely no idea what the other department is up to and the call centre agents have a clear \? don't ?are