GP
Gerald P

1 reviews | Active since Feb 2012

29 Sept 2015, 10:19

Shocking service!!

I have tried to call at least 10 branches of Telkom Mobile in the Western Cape and the result is either that their mailboxes are full or the phone just rings. I have left messages where possible and have emailed for a response as well....no luck. I need a response from someone for a simple query. Is this the way I need to get results each time I need to speak to a consultant?

0
Replies (1)
Telkom
Telkom's reply29 Sept 2015, 10:55
Official
Hello geraldpretorius,

We have tried calling you on the provided mobile but the phone rang to voicemail.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your social media reference number is SM150254.

Regards,
Joshua
Telkom Social Media Team

Best regards,