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chris S

1 reviews | Active since Apr 2013

24 Aug 2015, 12:30

SHOCKING SERVICE

Spend an hour on the phone sunday night to get the ports reset on my adsl line with no joy finally call gets cut, called again today while at work only to be told I have to call back when I am at home??????<br> <br> Really im paying for this service?? <br> <br> not only cant the agent help me I get this careless attitude to go with it, ***** YOU Telkom why must I pay for a service to be treated like dirt,<br> <br> No more ill go pay double what I pay now for wireless service just so I dont have to use ****KOM

0
Replies (1)
Telkom
Telkom's reply24 Aug 2015, 13:00
Official
Hello Chris.strydom,

Thank you for bringing this matter to our attention.

Kindly be advised that we are currently attending to your port reset query and we will revert back to you with feedback.

Your Social Media reference number is SM137746.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo
Telkom Social Media Team
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Best regards,