Shocking Service

So today i woke up with no network coverage on my phone ********** 129. I used one of the online chat platforms on their website. The operater, a Xolisile suggested i do it manually (looking for network coverage) Even after that i still do not have any network coverage. Said operator suggests that...wait for it...that i do not have coverage. Wow! Seriously! That was the reason contacted them because I HAVE NO COVERAGE. Next the same operator says i must try checking later if i have network coverage. Imagine! That is apparently her/Telkom's solution, that i wait it out.