Shocking Service

Since porting into Telkom, my porting issue remains unresolved, this is FIVE months later. Today I called yet again, to find out from Simpiwe that no one had ever logged the problem to technical support...so what they hell did they do every time I call. FIVE months later, people from Cell C and Virgin cannot reach me... WHY??? No one knows because no one is investigating cause no one has logged a case.WOW what a way to welcome new clients. Second thing I queried, I cannot access some of my services i.e. nothing sent via whatsapp opens or no attachments/pics/VN can be sent via whatsapp, no social media at all... I'm told" I will log a case for you, it will take 72 hours, they will send you an SMS telling you the case is resolved and then you must call us or they will call you to tell you how the case was resolved" What? Telkom What the...