SHOCKING SERVICE

My parents landline has not been working for the past 3 months. The cables in the area were ****** and Telkom advised them that they will not be replacing the cables. My dad who is old and sick went in to the Telkom branch at the Atrium and they could not assist him. I called Telkom on several occasions and was pjshed from one number to the next. Nobody assists. Eventually I was told that there was a fixed line look alike that will be delivered to them. I had to follow up each day and last week Monday Telkom went out to the house but they only took the sim card with no device. I then called the call centre and i have a list of all the names that i spoke to you and they promised that they will have it delived within 48 hours. On Monday this week still nobody went out. After phoning again and being pushed from pillar to post they advised that they will have the device delivered. On Tuesday afternoon the device was delivered. I then called in to get the sim card linked and up to this point in time I am being shoved around. DOES TELKOM WANT THE BUSINESS? The customer services is non existent in Telkom. I am appalled at what we have gone through, And to top it off we are still paying each month for a service we DONT have. I am utterly disgusted and I will let everyone know on Socila Media about what horrible experiences I have had with Telkom