MH
Madelyn H
1 reviews | Active since May 2018
07 May 2018, 12:27
Shocking service
Telkom in association with Mobile Talk, conned me into a new contract for DATA. Now I am unable to get hold of Telkom to ensure that Mobile Talk did in fact Cancel everything. My Invoice states otherwise. I have been on hold for almost 30 min and had to put the phone down as I am also working for a living.
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Telkom's replyOfficial
21 May 2018, 10:32Hi Maddie40,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply21 May 2018, 10:32
Official
Hi Maddie40,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,