LA
Linda A
1 reviews | Active since Apr 2018
03 Apr 2018, 14:01
SHOCKING SERVICE
I called Telkom in December 2017 to cancel my monthly data. In January I called again as I upgraded my line, to find my data had not been cancelled. I then went into Telkom Liberty Mall Pietermaritzburg to see what the problem was. I then completed a cancellation form which they faxed to head office. This was the 4th Jan 2018. To date I have not had any joy in cancelling the data. I called again today 3rd March 2018 and Telkom are off line.
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Telkom's replyOfficial
22 Apr 2018, 09:11Good morning Linda
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply22 Apr 2018, 09:11
Official
Good morning Linda
Thank you for making contact with us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,